My friend has been having internet troubles on her 3DS for a while now. She cannot connect any of her games to the internet at all, eventhough she could before. When she called the number on the 3DS, all they said was that it could be a virus.
She has done everything that is needed to get online, and the internet on her computer works just fine (I am talking to her right now online), and she said that nothing has changed when it comes to the Wi-Fi settings and such.
And the strange thing is...she is able to get onto the Nintendo eShop just fine. But not Pokemon. She also is not coming up on my 3DS Friend's List, even though I entered her Friend Code and she did the same with mine.
My mother thinks it might be just a system update she needs to do, but I just wanted to make sure and ask here. The Game Chat in Pokemon X and Y is the only way we can talk (person to person, not through text) so it saddens both of us that we cannot do it.
Thank-you in advance, and I hope you all have a fantastic day.
~Misty